New Look Crime Alert

Crime Alert NOW has a new website giving you 24hr access to the latest crimes in YOUR state. Subscribers will be emailed the link for regular updates. The enhancement to Crime Alert will also allow users to view alerts by date and state. Crime Alert reports on the following types of incidents:

• Armed and unarmed robberies all industries including street and taxi robberies
• Handbag snatches in shopping centres or outside a named premises
• Break  ins related to shops, factories and clubs
• Business-related  fraud, kidnappings and assaults
• Hotel and Club Glassings

Subcribe todaywww.crimealert.net.au to ensure that you don't miss out on this vital information which could help protect your business by keeping you informed about the crimes in your local area. After subscribing you will be sent a confirmation email which will allow you secured access to the website. This site is easy to use and we welcome feedback via info@crimealert.net.au.

Apply First Aid
Course Price Reduction

Barringtons has been a market leader in the provision of this VETAB accredited course (HLTFA301B) for many years.

The Apply first Aid course price has been reduced from $150 to $110, nearly a 30% saving.

All training is conducted at your venue with a minimum of 10 students. Contact Barringtons today to take advantage of this great price reduction.

enquiries@barringtongroup.com.au

Recent Investigations Snapshot

Whilst it is impossible not to acknowledge the significant threat armed robbery currently poses to the club and hotel industry, it is essential that we do not forget the other ongoing security risks which exist.

Of particular note of recent is the risk of break, enter and steal, where offenders are targeting clubs and hotels and breaking into their gaming rooms, smashing machines and stealing note stackers. Given the compliance obligations for existing outdoor gaming areas it is difficult to ensure maximum security exists in these areas.

A fundamental error when assessing the risk posed by a break in is to calculate the loss of income only and not calculate the cost of the damage caused and the subsequent value of a poker machine.

For instance if a break in occurs and ten machines are broken into it is unlikely that the offenders are going to be delicate. This being the case it is fair to imply there could be significant chassis damage, broken locks, electronic damage and perhaps screen damage which could result in the total right off of a machine. The replacement cost could be in excess of 20K multiplied by ten machines which then has a consequential loss of 200K plus the cash proceeds from each machine.

Mob: 0417 621 228

email: Jason Fullerton

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Barringtons launch Online Workplace Bullying Course

Brodie’s Law Ratified in Victoria – Prison Terms for Bullying

Crimes Amendment (Bullying) Bill 2011, which provides for 10 year prison terms for bullying was passed on May 31. Brodie Panlock, a 19-year-old waitress committed suicide in September 2006 after relentless workplace bullying. Five years later her parents have achieved some sort of enduring justice and hope that others with not have to suffer in the same ways that Brodie did.
Victorian MP, Bill Shorten had this to say about workplace bullying on 27 May in the Daily Telegraph:
“Beyond Bullying Association estimated a decade ago that between 400,000 and two million Australians were harassed at work, while between two-and-half and five million will experience workplace harassment at some time during their career.

...the economic costs of bullying are also very real. According to one comprehensive report

Sneak Preview
Workplace Bullying Video - Click Here

Quality Customer Service
Wins the Game!

Being on par in terms of price and quality only gets you into the game. Quality Customer Service wins the game. Australian businesses lose tens of millions of dollars annually in potential profits due to poor customer service skills at all levels. Unfortunately many employees either don't understand OR have never been taught the importance of professional customer service skills.

Barringtons teaches you how to provide that quality customer service by first defining and assessing customer service. They then show you

Emergency Plans, Crisis Plans and Business Continuity Plans.

What is the difference and why do we need one?
 

What is an Emergency?
An Emergency is an event or series of events that unfold so rapidly that there is no time to plan and there is a serious and immediate threat to life and property.
The purpose of an Emergency Plan is to enable management and staff to quickly and decisively respond to an actual or potential emergency, which could threaten the safety of persons or property on-site, or significantly disrupt site operations.

A good Emergency Plan includes