Bonnyrigg Sports Club - Duty Manager

Multiple Permanent/ Permanent Part time Positions available

Duty Manager

Multiple Permanent / Permanent Part Time

Positions available

Bonnyrigg Sports Club has multiple positions available and seeks to engage the services of someone special. You must have previous Duty Manager experience in a similar size venue or Senior Supervisor in a larger Club seeking to take the next step up in your career, displaying a strong work ethic, a passion for people, hospitality and exceptional communication skills.

The Club is about to commence a staged renovation project which will enhance the services and overall customer experience, so this is an exciting time.

The Role:

The Duty Manager will engage and operationally lead our team whilst ensuring guests are attended to with efficient, responsible and friendly service whilst maintaining a clean and safe environment.

More specifically your day to day duties will include:

• Ensuring and leading the efficient and effective running of the venue (overseeing, Beverage, Gaming, Member Services, Stock ordering, Dock & Cellar operations)
• A hands on approach being able to work Bar shifts when required.
• Acting as a CovidSafe Marshall to ensure compliance with all required restrictions
• Leadership role that will see you motivating, coaching, mentoring and developing a strong and dynamic team with a focus on delivering exceptional service standards and memorable guest experiences
• Responsible for setting the benchmark for service across the venue including Beverage, Gaming and Function activity (whilst still overseeing Member Services)
• Being a strong custodian of our culture and ensuring a harmonious work environment
• Requisite reporting and administration
• Adhering to all corporate and legislative compliance pertaining to Club operations

Skills and Experience:

• A minimum of 3 years managerial experience in a Club style environment
• Experience controlling floor operations and achieving agreed customer service KPI’s
• Experience in overseeing a range of functions such as Gaming, Keno, TAB, Bars, Membership, Functions / Events and Reception
• Ability to lead and work cohesively across multiple teams
• Have a passion for delivering a flawless level of guest experience
• Strong communication and leadership skills
• Sound understanding of relevant legislation
• Current certification for NSW RSA, RCG, Provide First Aid and Advanced Resuscitation (or willing to obtain)
• Computer literacy essential
• Flexibility and ability to work when the venue is busy including weekends and nights

If you are a passionate and motivated person who is unique, exciting, dynamic and want to start your exciting future at Bonnyrigg Sports Club, we want to hear from you!

All applications / enquiries will be treated with strictest confidence.

All applications including must include a covering letter and detailed Resume which can be sent to manager@bonno.com.au by 5.pm 25^th August 2020.

http://bonno.com.au/