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Leaders - Communicate More or Risk Having it "Made Up"

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Nicole Underwood wrote this blog and shared it on hrdaily. Her advice in brief: Communicate everything or risk others communicating on your behalf In the absence of information gossip can start and ‘poison’ can infect a culture Share the budget, the goals, the business top line results, individual results including sales leader boards, industry benchmarks Sharing builds trust, gets buy-in, will explain why some decisions are made and increases performance and ...

Club Lobby Pushes for Gambling Awareness Programs in Schools

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The SMH has today reported that CLUBS Australia, the group that spearheaded the successful campaign against independent MP Andrew Wilkie's poker machine reforms, has called on state and federal governments to develop and trial a national school-based gambling education program. In brief: In their submission into a parliamentary inquiry into the prevention and treatment of problem gambling, Clubs Australia pushed for the focus of gambling reform to be spread across all aspects of the ...

The Vision Thing + Values + Input from Customers = Success

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The SMH ran a piece from Nabi Saleh, executive chairman of Gloria Jean’s Coffee which shares his answers to the much asked question, 'How did you create your success and what did it take to get there?'  His response in a nutshell: Set a clear vision, agree on the values that would underpin the vision and stick to it Actively looked for partners (employees and franchisees) aligned to our values: passion, commitment, ownership and purpose Our guests told us they wanted tables, chairs ...

Case Study - Employee Charged Over $300k Fraud

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The SMH reported the of case a Sydney man allegedly using his employer's credit card to splurge $127,000 on holidays, electronic goods and other personal items. The 25-year-old, from Darlinghurst, is also alleged to have siphoned more than $189,000 from the CBD-based marketing firm that he worked for, into his own account. Police arrested the employee following a month-long investigation. He was charged with fraud offences. Detectives were tipped off about the offences, said to ...

Random Acts of Recognition for Staff

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An employee was telling me about her Y gen son who had a work recognition party and returned home bursting to tell her about the unexpected gifts his employer had given to their small team. The segment was introduced by explaining specifically the top 10 things they needed to do in store to increase sales. Then they were given gifts “to help them do their jobs better.”  At the end of the gift giving a massive “motivation gauntlet” was thrown down. As an avid exerciser who “gets up to jog ...
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