Following cash discrepancies at a Sydney club, Barringtons conducted a covert investigation over a Christmas period. After successful application for a Workplace Surveillance Authority from the local court, two covert surveillance cameras and one recording device were installed within the Cash Room of the club. Based on the review of security footage captured during our surveillance, behaviour was observed that was considered to be illegal activity. Namely: A male staff member is seen ...
Getting ready for next year and came across this and thought you might be interested in the predicted consumer trends for 2012 from trendwatching.com.
1. RED CARPET
In 2012, businesses around the world will shower Chinese customers and visitors with even more tailored services and perks and in general, lavish attention and respect.
2. DIY HEALTH
DIY goes ‘good for you’ in 2012: novel apps and devices will increasingly let consumers discreetly track and manage their health by ...
From Reyna Mendes, Head Trainer, Barringtons
I read an article published by NCVER (National Centre for Vocational Education Research) that one of the challenges facing Australia is the ageing population. Of major concern, especially to government, is that the dependency ratio will increase significantly unless older people keep working or immigration is used to change the demographic profile of the population.
So what are the advantages of recruiting/retaining mature aged workers? ...
Dr Carl0 Caponecchia has written an excellent article on workplace bullying in The Conversation following on from the recent story in the Weekend Australian Magazine. He discusses on the false impression that there are large numbers of spurious workplace bullying claims and other misconceptions and myths surrounding the bullying problem. He offers some advice on detecting bullying, assessing injury and that fact that most experts reject mediation as a solution.
Learn more about Workplace ...
After my friend's son was delighted with his random act of recognition from his employer, I got to thinking about random acts of recognition one could apply to delight customers.
I found this blog by Kate vanderVoort from Social Mediology on just this topic and some great ideas which you may be able to adapt to your club’s patrons. The value of these acts is greater to the brand and costs nothing like traditional advertising. Here are two ideas deployed by KLM and Spanair.
The Dutch ...