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Is Speed Of Service Becoming More Important Than Service Quality & Efficiency In A Busy World?

The digital revolution has led to a convenience revolution where customers expect to push a button and get immediate service

Laura Eyles 0 1352

After the introduction of the mobile phone, the digital revolution has led to a convenience revolution where customers expect to push a button and get immediate service. Along with that convenience comes a hunger for speed, with consumers now hating to wait for anything.

So, is it service speed or service quality that’s important?

Individual and Organisational Cybercrime Awareness – Don’t Be a Victim

Every 10 minutes, cybercriminals are preying on Australian businesses and individuals

Laura Eyles 0 1500

Every 10 minutes, cybercriminals are preying on Australian businesses and individuals, leaving some people tens of thousands of dollars worse off. There have been more than 13,500 reports of cybercrime to the ACSC in the past three months with the most commonly reported cybercrimes involve romance and bank scams.  The actual figure is thought to be even larger, because the data is based on victims self-reporting with many romance scam victims being too embarrassed to report.

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