Certificate II in Workplace Skills - BSB20120



This entry- level qualification is the ideal introduction, or refresher to foundational business service roles.

Be Trained by Barrington’s Certificate II in Workplace skills assist individuals to carry out basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. This course will enable students to gain the knowledge and practical skills required for entry level positions within the workplace.


On successful completion learners will receive a Certificate II in Workplace Skills or a Statement of Attainment for units successfully completed.


Download our info pack here


This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.


Job Roles across various industries may include:

  • Administrative Assistant
  • Receptionist
  • Office Assistant
  • or similar 


Click here to enrol in Certificate II in Workplace Skills - BSB20120



Are you eligible for Smart and Skilled training?


Are you:

·         15 years old or over?

·         no longer at school?

·         living or working in NSW?

·         an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?


What you need to know


There are no entry requirements for this qualification.

Your history of study, skills and experience does matter. Consideration is given to your prior life and work experience as well as formal and informal training. This may be applied using the national standard for Mutual Recognition or through Recognition of Prior Learning (RPL). Documentary evidence will be requested.


On successful completion learners will receive a Nationally Recognised Certificate II in Workplace Skills or a Statement of Attainment for competencies completed.


Delivery Modes


This course can be delivered virtually through structured classroom sessions or blended delivery. 


Contact the Be Trained by Barringtons’ team to get started today!


The Be Trained by Barringtons team has decades of experience delivering nationally accredited training courses to businesses of all sizes across Australia. To begin the enrolment process for the Certificate II in Workplace Skills fill out our online form today. If you still have any questions, check out our FAQ or ask our team directly via our online enquiry form.


This training is subsidised by the NSW Government.

Be Trained by Barringtons Training Services RTO provider number 91397