Certificate IV in Business (Operations) - BSB40120

The BSB40120 Certificate IV in Business (Operations) was created to provide training for the Clerical Administrative sector. If you’re someone looking to advance your skills in areas of management and leadership in administration, this course has a wide range of useful learning opportunities for you.


The qualification course teaches you the skills you need to oversee an office, make decisions on administrative matters and provide supervision and advice to colleagues. With the Certificate IV in Business (Operations) you will build up confidence in communication skills which will allow you to successfully navigate supervision and administration across a wide range of industries.



This qualification is suited to a range of individuals who use well developed administrative skills and a broad knowledge base in a variety of administrative contexts. These professionals apply solutions to a defined range of unpredictable problems, and analyse information from an assortment of sources. The skills learned in this course open up a wide range of appealing career options, including:


  • Supervisors
  • Team Leaders
  • Assistants’ Executive
  • Personal Assistants
  • Project Assistants
  • Office Administrators
  • Receptionists
  • Office Managers
  • Other similar roles as above


Download our brochure here or download our course outline here. 



Are you eligible for Smart and Skilled training?


Are you:

·         15 years old or over?

·         no longer at school?

·         living or working in NSW?

·         an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?


Delivery Modes


This course can be delivered in face to face sessions at a given time and venue or can be completed online.


What do I need to know?


The course itself has no formal prerequisites for entry; however, your current role must reflect the need for the skills covered in the training.


The course is delivered in an employment-based format, meaning training and assessments may take place on the job. Training could include workplace activities conducted by the employer, practice exercises, simulated activities in the classroom, learner activity workbooks and research projects. Assessments can be administered on or off the job site. These evaluations may include: oral presentation, role-plays, assessment activities, knowledge quizzes and project-based exercises.


Completing the course will take the average learner around 12 months though that may be extended or shortened based on your learning style and prior knowledge. When you do successfully complete the course you will receive a Nationally Recognised Certificate IV in Business (Operations) or a Statement of Attainment for competencies completed.


Further training after the certification is certainly an option. In fact, this course may gain recognition of your studies towards Diploma of Business or other relevant Diploma qualifications.


Contact the Barringtons’ team today!


Our team at Barringtons has decades of experience delivering accredited and engaging training to a range of Australian businesses. To enrol for your training, fill out our online enrolment form today.


Let us help your team get qualified. Any other questions? Reach out to one of our Barringtons’ representatives today!


This training is subsidised by the NSW Government.

Be Trained by Barringtons RTO provider number 91397